Contact Us
Get in Touch with MiarichPay – We’re Here to Help
How Can We Help You?
At MiarichPay, we’re committed to providing exceptional customer service and support. Whether you’re a new merchant looking to get started, an existing client with questions, or a developer needing technical assistance, our experienced team is ready to help you succeed.
Quick Response Guarantee: We typically respond to all inquiries within 2 business hours during our operating hours. For urgent technical issues, our 24/7 support team is always available.
Contact Information
Phone Support
Speak directly with our support team
Monday – Friday: 9:00 AM – 6:00 PM EST
24/7 Emergency Technical Support
Email Support
Send us a detailed message
General inquiries and support
Response time: Within 2 hours
Visit Our Office
Meet us in person
701 Cleveland Street
Greenville, SC 29601
United States
By appointment only
Specialized Contact Information
Sales Inquiries
New Merchant Setup & Sales
Email: [email protected]
Phone: +1 (803) 760-7442 ext. 101
For new account setup, pricing information, and merchant onboarding
Technical Support
API Integration & Technical Issues
Email: [email protected]
Phone: +1 (803) 760-7442 ext. 102
24/7 support for critical technical issues and API documentation
Compliance & Legal
Compliance Questions & Legal Matters
Email: [email protected]
Phone: +1 (803) 760-7442 ext. 103
KYC verification, AML compliance, and regulatory inquiries
Partnership Opportunities
Business Development & Partnerships
Email: [email protected]
Phone: +1 (803) 760-7442 ext. 104
Strategic partnerships, integration opportunities, and business development
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible. Please provide as much detail as possible to help us assist you effectively.
Security Notice: Please do not include sensitive financial information such as account numbers, passwords, or payment details in this form. For account-specific inquiries, please call us directly or log into your secure merchant portal.
Frequently Asked Questions
What are your business hours?
Our main customer service team is available Monday through Friday, 9:00 AM to 6:00 PM EST. However, we provide 24/7 technical support for critical issues and emergencies.
How quickly can I get started with MiarichPay?
Most new merchant accounts can be set up within 24-48 hours after completing our verification process. Contact our sales team for expedited setup options.
Do you provide technical documentation?
Yes, we offer comprehensive API documentation, integration guides, and developer resources. Contact our technical support team for access to our developer portal.
What if I have an emergency outside business hours?
For critical technical issues affecting payment processing, our 24/7 emergency support line is available. Call our main number and follow the prompts for emergency support.
Need Immediate Assistance? For urgent matters, don’t hesitate to call us directly at +1 (803) 760-7442. Our team is standing by to help resolve any issues quickly and efficiently.